(We highly recommend you upgrade to Edge.) Internet Explorer: It's the Refresh icon - next to your address bar at the top of the screen that has two small green arrows. Microsoft Edge: Circular arrow, upper left, says R efresh when hovered over. Safari: Page refresh is a gray arrow in a circle at the top of the screen that says Stop/ Refresh. Refreshing your internet browser window depends on which browser you use, such as Google Chrome, Mozilla Firefox, Safari, Internet Explorer, Microsoft Edge etc.Ĭhrome: Page refresh is the circular arrow icon - top left - to the right of the back/forward buttons - says Reload this page when hovered over.įirefox: Page refresh is a circular arrow up top, right of the address bar - says Reload current page when hovered over. Clear browser Cache (history) and Cookies.Here's are the options to try when your website is not properly displaying:

It's not always a caching problem, but since it happens often enough, 'clear your browser cache' is often one of the first diagnostic steps you'll hear from support personnel.Ĭlearing your browser cache can solve many issues. This is what computers do to speed processing time, bringing the page to your screen from your computer or mobile device's cache instead of getting it fresh from the web. This seems to happen to most internet browsers, and at random times.Ĭomputers and mobile devices will, on occasion, display a cached (older) version of the page. We suggest a web search of the name of your browser and 'clear cache' if you're unsure of how to perform this operation.įor unexplainable reasons, other than by saying 'stuff happens', the cache on any computing device can sometimes get confused even without having made an update to the website. Periodically, you need to clear your cache so the 'new' page can be accessed from the server and displayed properly.Ĭlearing your cache isn't hard and is very beneficial. When you've made changes and the browser is wanting to hold on to the 'old' page, that's not helpful at all. Since faster is better on the web, this is great as long as you haven't made changes to a particular page.

Your browser will save web pages that you have visited, in a file on your hard drive, in order to increase the speed at which your browser opens that same site again. The Cache is how computers store information to make it easier/quicker to navigate to places on the web that you have already visited. See How to hard refresh your browser and clear your cache Mac/Apple: (Chrome, Edge, Firefox) Command/Shift/R Windows/PC: (Chrome, Edge, Firefox) Control + Reload button -or- CTRL/F5 -or- CTRL/Shift/R (or CTRL/F5) This will refresh your page so you should see new updates - handy when editing your site!

Ctrl f5 mac chrome